Know Your Numbers.
Grow Your Shop.
Real-time revenue tracking, cycle time analysis, and CSI scores — all in one dashboard. Stop guessing. Start growing with data you can trust.
Your Dashboard,
At a Glance
Real-time metrics that update as your shop operates. No spreadsheets, no guessing.
Every Report You
Actually Need
No fluff, no vanity metrics. Six core reports that give you complete visibility into your shop's performance.
Lead Source Breakdown
See exactly where your jobs come from — insurance DRPs, walk-ins, referrals, or online leads. Know which channels drive the most revenue.
Estimate Conversion Rate
Track how many estimates turn into authorized repairs. Identify bottlenecks in your sales process and improve close rates.
Pipeline Value
Monitor the total dollar value of jobs at every stage — from estimate to delivery. Forecast revenue with confidence.
Communication Metrics
Track messages sent and received per job — texts, emails, and calls. Ensure no customer falls through the cracks.
Calendar Utilization
See how fully booked your bays are, identify scheduling gaps, and optimize throughput across your production calendar.
CSI Satisfaction Scores
Collect and track Customer Satisfaction Index scores automatically. Spot trends and respond to feedback before it hits Google.
Get Your Data
How You Want It
Filter, export, and automate. Your data should work for you, not the other way around.
Custom Date Ranges
Filter any report by day, week, month, quarter, or custom range. Compare periods side-by-side to spot trends.
Export to Excel & CSV
One-click export to Excel or CSV. Formatted, clean, and ready for your accountant or insurance partner meetings.
Automated Report Delivery
Schedule reports to land in your inbox every Monday morning, month-end, or any cadence you choose. Set it and forget it.
Track What
Actually Matters
The metrics that separate thriving shops from struggling ones. OtoPro calculates these automatically from your job data.
Revenue Per Job
Average dollar amount per completed repair order.
Labor Efficiency
Actual hours worked vs. billed hours — are your techs hitting targets?
Parts Markup
Track your parts margin percentage across all jobs and suppliers.
Supplement Rate
Percentage of jobs requiring supplements and average supplement value.
Close Rate
How many estimates convert to authorized repairs — by estimator and source.
Touch Time Ratio
Time the vehicle is actively being worked on vs. total keys-to-keys time.
Data-Driven Shops
Win More.
Every report, every KPI, every export — included in your OtoPro plan. Start your 14-day free trial and see your shop's numbers clearly for the first time.